Privacy Policy

Your privacy matters to us. Learn how we handle your data.

1. Introduction

Milky Way Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website milkywayapps.net and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you fill out a contact form, including:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Business name or affiliation
  • Any information you include in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Referring website or source
  • Pages visited and time spent on each page
  • Date and time of your visit

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. We use cookies for:

  • Remembering your preferences and settings
  • Analytics to understand how visitors use our site
  • Chat functionality (powered by Crisp)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and fulfill your requests for gaming system information
  • To send administrative information such as updates or security alerts
  • To improve and optimize our website and services
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and providing services (e.g., hosting providers, analytics services, chat platforms).
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure data storage with industry-standard protections

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 12 months unless a ongoing business relationship exists.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to the processing of your personal data
  • Portability: Request transfer of your data in a structured, machine-readable format
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at contact@milkywayapps.net.

8. Third-Party Links

Our website may contain links to third-party websites or services (such as gaming system download pages) that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Last Updated: August 23, 2026